Shipping policy

Shipping Policy

We are delighted to offer premium, reliable shipping services to our customers with zero hidden fees. Below you will find everything you need to know about our delivery options.

1. Free Standard Delivery (No Minimum Spend)

 Cost: 100% Free

 No Minimum Spend: Whether you are purchasing a premium handbag or a wardrobe essential, standard delivery is always on us.

 Estimated Delivery Time: Typically arrives within 2–3 business days from dispatch.

2. Free Next-Day Delivery

 Cost: 100% Free

 Cut-Off Time: Place your order before 1:00 PM (Monday through Friday), and your order will be dispatched the same day for delivery on the very next working day.

 Orders After 1:00 PM: Orders placed after 1:00 PM or over the weekend will be dispatched on the next working day.

3. Order Processing & Tracking

 Once your order is placed, you will receive an email confirmation.

 As soon as your order has been carefully packaged and handed over to our courier, we will email you a tracking link so you can follow your delivery right to your doorstep.

4. Shipping Address Changes

 Because we work quickly to meet our 1:00 PM next-day deadline, we cannot guarantee that address changes can be made after an order is placed. Please double-check your shipping details at checkout. If you spot a mistake, please email us immediately at info@XXIII.uk.

5. Delivery Delays

 While we do everything in our power to ensure your order arrives on time, minor delays can occasionally happen due to courier backlogs or peak holiday seasons. If your order is significantly delayed, please reach out to our team at info@XXIII.uk with your order number so we can look into it for you.